R111's Terms & Conditions — Complete Guide

These Terms and Conditions form a legal agreement between r111 ("r111", "we", "the platform") and its users ("you", "member", "user"). These terms apply to the use of the r111.ws website and all associated services.

R111's Terms & Conditions are governed by the applicable laws of Bangladesh. In the event of any legal dispute, the courts and legal framework of Bangladesh shall apply. r111 reserves the right to modify these terms at any time without prior notice, though members will be notified by email of any significant changes.

R111's services are available only to residents of regions where online gaming is legally permitted. Users are solely responsible for knowing and complying with the laws in their jurisdiction. r111 bears no legal liability on behalf of any user.

To open an account at r111, you must meet the following eligibility requirements. These conditions are in place to ensure the security of r111 and the safety of all users.

• You must be 18 years of age or older to use r111 — this is a strict policy with no exceptions.
• All information provided during registration must be truthful, accurate, and up to date.
• Each individual may operate one account only.
• Multiple members of the same household may use separate accounts from the same device or IP address, but r111 must be informed in advance.
• Keeping your account password confidential is entirely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.

The email address and mobile number provided at registration are the primary means of communication with r111, so it's important to enter accurate and active details. To update this information later, contact the r111 support team and complete the identity verification process.

R111 may request a copy of your National ID, passport, or driving license at any time for account verification. If the required documents are not submitted within 7 days, your account may be temporarily suspended.

R111's payment terms and conditions are clear and user-friendly. We want every financial transaction to be secure, fast, and hassle-free.

• Minimum deposit amount: ৳500 (five hundred BDT).
• Minimum withdrawal amount: ৳500 (five hundred BDT).
• Withdrawals are typically processed within 5 to 10 minutes.
• Deposits must be made using registered payment methods only.
• Depositing using another person's account is strictly prohibited.
• Withdrawals are always processed using the same method used for the deposit.

Deposits and withdrawals on r111 are available via bKash, Nagad, and Rocket. r111 is not liable for delays caused by payment gateways, but we will always assist in resolving any such issues.

If a transaction is suspected of involving a technical error or fraud, r111 reserves the right to place that transaction on hold and conduct an investigation. If the account is cleared of any wrongdoing, the account and balance will be fully restored.

R111 offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions that must be followed.

• The welcome bonus is available to new members only and applies to the first deposit.
• Every bonus comes with a wagering requirement (x times bet) that must be met before any withdrawal can be made.
• Bonuses are typically valid for 7 to 30 days — any unused bonus will expire at the end of this period.
• Attempting to claim a bonus from the same promotion more than once will result in the bonus being voided.
• Claiming bonuses through a VPN or proxy will be considered invalid.
• R111 reserves the right to modify or cancel any bonus offer at any time.

R111's support team is always available to assist with any bonus-related disputes or issues. However, complaints that do not comply with the bonus terms will not be accepted. It is your responsibility to read and understand the terms before claiming any bonus.

R111 has specific rules that govern all betting activity. These rules apply equally to all members and are designed to ensure a fair gaming environment.

• The minimum bet amount is set individually for each game or event.
• Maximum bet limits vary depending on your account level and the type of event.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is accepted at incorrect odds due to a technical error, r111 reserves the right to void it.
• If your internet connection drops during live betting, the last confirmed bet will remain valid.
• Match fixing or any form of dishonest betting is strictly prohibited.

R111 offers betting on cricket, football, kabaddi, and more. Each sport may have its own specific rules, which are detailed on the betting page. We recommend reading those rules before placing any bets.

If an event or match is cancelled or suspended for any reason, r111's refund policy for that specific sport will apply. Bets on suspended matches are generally refunded.

Certain activities are strictly prohibited on r111. Violating these rules will result in immediate account closure and possible forfeiture of your balance.

• Using bots, automated software, or artificial intelligence to place bets.
• Conducting transactions involving money laundering or illegally obtained funds.
• Creating multiple accounts to claim bonuses or other benefits.
• Attempting to hack or gain unauthorised access to r111's systems.
• Harassing or engaging in abusive behaviour towards other members.
• Attempting to manipulate the outcome of any match or game.
• Opening an account using a false identity or fraudulent information.

R111 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• Violation of any provision of these Terms & Conditions.
• If suspicious or unusual activity is detected on an account.
• If documents requested for KYC verification are not submitted within the specified timeframe.
• If evidence of registration using false information is found.
• If evidence of bonus abuse or fraudulent activity is found.

Users may also request to close their account at any time by contacting the support team. Make sure to withdraw any remaining balance before the account is closed.

R111 is firmly committed to responsible gaming. A core part of our Terms & Conditions is ensuring the protection of our users. Gaming is meant to be enjoyable — not a source of addiction or financial harm.

• You can set daily, weekly, and monthly deposit limits at any time.
• You can take a temporary break (cooling-off period) ranging from 24 hours to 6 months.
• You can activate self-exclusion at any time to remove yourself from the platform.
• Parental control features are also available for family protection.

If you feel that your gaming is getting out of control, contact r111's support team right away. We're here to help without judgment. For more information, visit our Responsible Gaming Please view the page.

R111 takes your personal information very seriously. This section of our Terms & Conditions explains how your data is collected, stored, and used.

• Information provided at registration is used solely for service delivery and verification purposes.
• Your personal information is never sold or shared with any third party.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed to government authorities when required by law.

For more details, visit our Privacy Policy Please read the page. Contact the support team to request correction or deletion of your information.

For any dispute or disagreement with r111, please contact our support team first. We believe most issues can be resolved through direct communication.

• An initial response will be provided within 24 to 48 hours of submitting a complaint.
• Complex issues are resolved within a maximum of 7 business days.
• For financial disputes, please submit your complaint along with proof of the relevant transaction.
• R111's decisions are considered final, but may be reviewed if appropriate evidence is provided.

R111 reserves the right to modify, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• For minor updates, only the page's last-updated date will change.
• For significant changes, a notification will be sent to your registered email address.
• We aim to provide 7 days' notice before any changes take effect.

We recommend checking this page regularly. If you do not agree with the updated terms, you have the option to close your account.

If you have any questions about r111's Terms & Conditions, our support team is always ready to help. Support is available 7 days a week, 24 hours a day, with assistance available in Bengali.

• Email: support@r111.ws
• Live Chat: Via the chat icon in the bottom-right corner of the site
• Response Time: Usually within 5–15 minutes