R111's Privacy Policy — Your data is our responsibility

Welcome to r111's Privacy Policy. This policy applies to the r111.ws website and all associated services. By using the r111 platform, you are considered to have accepted this Privacy Policy.

We believe you should have full control over your personal data. That's why r111's Privacy Policy is built on complete transparency — no complex legal jargon, just plain and simple language. We want you to know exactly what data is collected, why, and how it's used.

This Privacy Policy is built in accordance with Bangladesh's data protection regulations and international best practices. For any questions or concerns, you can always reach us at support@r111.ws.

R111 only collects information that is strictly necessary to provide its services. No unnecessary personal data is requested. The table below outlines exactly what is collected and why.

R111 uses your information only for specific, legitimate purposes. Each purpose is clearly explained below. Your data is never used for anything outside this list.

• Account Management: To manage registration, login, password recovery, and overall account security.
• Identity Verification (KYC): For fraud prevention, anti-money laundering compliance, and age verification.
• Payment Processing: To process deposits, send withdrawals, and maintain records of financial transactions.
• Customer Support: To quickly resolve your complaints, questions, and issues.
• Platform Improvement: To analyze user experience and help make r111 better.
• Promotional Communications: To keep you informed about offers, bonuses, and important updates (only with your consent).
• Legal Compliance: To comply with Bangladeshi laws and regulatory requirements.
• Responsible Gaming: To identify problematic gaming behavior and provide support to affected members.

To opt out of promotional emails or SMS, click the "Unsubscribe" link at the bottom of any message or contact our support team. Please note that essential account-related communications cannot be disabled, as they are necessary for your security.

R111 uses the highest level of technical measures to protect your data. Our servers comply with international security standards and undergo regular security audits.

• Encryption: All data in transit is encrypted using TLS 1.3. Stored data is secured with AES-256 encryption.
• Access Control: Only authorized personnel can access your information, and only for specific, legitimate reasons.
• Firewall & DDoS Protection: Multi-layered security measures are in place to protect our servers from external threats.
• Regular Backups: Encrypted backups are taken daily to prevent the risk of data loss.
• Two-factor verification: You can enable Two-Factor Authentication (2FA) for an extra layer of account security.

How long is your data retained? Data for active accounts is kept for the duration of the account. After an account is closed, certain financial records may be retained for up to 5 years to meet legal obligations. Any data beyond this is deleted within the defined retention period.

R111 never sells your personal data. However, limited information may be shared with trusted third parties to deliver our services. Strict confidentiality agreements are in place for every such arrangement.

• Payment Processor: Necessary information is shared to process bKash, Nagad, and Rocket transactions.
• Identity Verification Services: Limited information is shared with approved verification providers as part of the KYC process.
• Technology Services: Hosting and cloud service providers may access data in encrypted form.
• Legal Authorities: We provide the necessary data when a valid order is received from the Government of Bangladesh or a court of law.

Your data is never shared with any third party outside this list. r111 has no agreements with advertising networks or data brokers.

R111.ws uses cookies to keep the website running smoothly. Cookies are small text files stored on your device that help improve your browsing experience.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the website to stop working properly.

Under r111's Privacy Policy, you have the rights listed below. Contact our support team at any time to exercise these rights.

After receiving any rights request, r111 will respond within a maximum of 30 days. If additional time is needed for complex cases, you will be informed in advance.

R111 strictly refrains from providing services to anyone under 18. We take the protection of minors' privacy very seriously.

• Age verification is mandatory at registration.
• We never knowingly collect personal information from minors.
• If a minor attempts to open an account and is detected, the account is immediately closed and all associated data is deleted.
• If you have any concerns, parents and guardians can reach us at support@r111.ws.

R111 reserves the right to update this Privacy Policy as needed. Any changes in technology, law, or our services will be reflected accordingly.

• For minor updates, only the "Last Updated" date at the top of the page is changed.
• For significant changes, a notification is sent to your registered email address.
• At least 14 days' notice is given before any major changes take effect.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

To request previous versions of our Privacy Policy, email support@r111.ws. We keep the last three versions on record.

For any questions, concerns, or requests to exercise your privacy rights, please get in touch with us. r111's dedicated privacy team is ready to assist you.

• Email: support@r111.ws
• Use the subject line: "Privacy Policy Request"
• Response Time: Within 48 business hours
• Live Chat: Reach us directly via the chat icon in the bottom-right corner of the site